Roadloans Complaints and Reviews

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Main address: P.O. Box 562088, Suite 900 North 75247 Dallas TX
1-888-276-7202, 1-888-222-4227, ,
  • 46 complaints
  • $82.5K claimed losses
  • $1.8K average
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  • Jul 24
  • Auto Financing
  • Incompetent Company
  • 317

Come on eBay, I know you can do better than this! Approved three different times. Told I could use the approval and shop as a cash buyer. Total bs, works until the seller figures out the details and sees how much they are getting charged to use road loans. Road loans rapes the seller and the buyer both. I couldn't find one dealer out of six tries to work with these liars. Don't east your time.... Read more

Was this review helpful? 3 1

  • May 15
  • Auto Financing
  • Phoenix, Arizona
  • Gmc Terrain
  • 275

We told Road Loans that we wanted to purchase a vehicle that we were leasing and they said they could. They approved us so we ran around getting all the income verification for them and, again, they said we were approved. After all of that they called us and told us that when they tried to get the pay-off from GM Financial, they found out they could not buy finance a leased vehicle. I think... Read more

Was this review helpful? 0 0

  • Apr 27
  • Auto Financing
  • Fort Worth, Texas
  • Car Loan
  • 695

I had my problems with Roadloans got approved for vehicle, picked up vehicle from dealership. Dealership couldn't get me financed through another finance company. Dealership did not want to pay road loans fee, so had to return vehicle. If you must use road loans, and you don't want any issues. Go to carmax, they will honor the pre approval, cars are more expensive but they will take it. I'm... Read more

Was this review helpful? 9 1

  • Dec 17, 2013
  • Auto Financing
  • Referral Service
  • 1
  • 488

Essentially they are not giving any loans they are a referral service. The roadlons guy on the phone told me about the entire scam. Santander may have the money to loan but they are just getting paid 115-120% the cost of the vehicle to put together the hard money folks with the buyer and the dealer (they keep the 15-20% profit) and don't care if you get a loan or rip of can't believe... Read more

Was this review helpful? 0 0

  • Sep 12, 2013
  • Auto Financing
  • Used Car Purchase
  • 1
  • 1183

Applied, credit score over 830. Pre-approved for a minimum loan of $6,500.00 maximum $54,000.00 for 72 months at 2.24% - I thought great deal. When I picked the car and the dealer reached out to them, they told the dealer I only qualified for 60 months at 3.08%. I contact them and they tell me the dealer is not being truthful with me. I did a conference call with dealer and roadloans. Now... Read more

Was this review helpful? 9 27

  • Sep 06, 2013
  • Auto Financing
  • Auto Loan
  • 1261

Qualified for loan 20% interest $0 down. ok credit not perfect. I was referred to a dealer for the car I wanted. Orange Coast Chrysler, jeep in Costa Mesa Ca. When I got there and showed the approval docs, at first they seemed confused. Then they explained that roadloans is not a finance company but a referral company. The dealer then proceeded to apply for financing through their provider... Read more

Was this review helpful? 1 0

  • Aug 22, 2013
  • Auto Financing
  • Los Angeles, California
  • Customer Service
  • 1
  • 565

I recently applied for a loan, and i qulified and know I'm getting companies sending me information that I roadloans sent my information to them. It's annoying and not proffesional. They have bad customer service, The did don't even know how to answer my question, and just said that they don't have my information. Do not trust them, now I feel like my information is exposed to alot of people and... Read more

Was this review helpful? 1 0

  • Aug 07, 2013
  • Loans and Mortgages
  • Houston, Texas
  • Auto Loan
  • 1
  • 465

I filled out a loan with these people and now I am having to field off endless calls from their affiliates at home and work! They shared all my information! I will never deal with these people again. Completely unprofessional behavior. On top of all this we were actually offered better loan rates with the dealership where we ultimately purchased a vehicle so all this hassle is for nothing. ... Read more

Was this review helpful? 1 1

  • Jul 30, 2013
  • Loans and Mortgages
  • Loan Application
  • 437

Applied for a loan through this company. When calling to speak with a CS rep, she explained that they did not have the loan we were looking for (motorcycle). I told her to go ahead and withdraw the application...thought all was done. 3 days later, I am receiving calls from many other people, stating they have pulled my credit...NEVER Authorized!!! The companies that have called ALL stated that... Read more

Was this review helpful? 3 0

  • Jun 24, 2013
  • Loans and Mortgages
  • Elyria, Ohio
  • Loans
  • 1190

I applied through Ebay for this loan and was approved very quickly. Took the packet to the dealership and purchased a car. They did not tell the dealership about the $1800 fee when they called to get an authorization number. This fee is going to be deducted from the loan proceeds. ($18,700 loan) A fee to the dealership to do the transaction. Now they are not going to fund my car loan because... Read more

Was this review helpful? 13 1
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