I have had my car loan with Triad for 4 years and always paid on time. My standing with them is excellent. However, this month I ran into some financial difficulties and asked them for a deferment on the current month due. I told them I had made several trips to see my mother who was ill in another state and I think the trips with gasoline prices, food, etc. from these trips set me back.
I received a response from them stating that they were unable to defer my payment because it was a financial decision on my part to go see her when I couldn't afford to, so they were unable to help me.
THAT IS MY MOTHER! HOW is that a financial decision on my part?
4 years of excellent payments, but apparently that was taken into consideration.
They said my "excuse" doesn't meet their "criteria".
I am MORE than pissed!
Product or Service Mentioned: Roadloans Loan.